After 18 months of comprehensive research into how we operate at KSS, with a strong focus on understanding the real needs of both our staff and our clients, we are proud (and very excited!) to let you know that KSS is genuinely changing the face of private security in the SME space.
We have put ourselves out there, speaking to staff, clients, community members, suppliers and technology developers, to find out where we can improve, not just in service delivery, but also in how we show up for our staff and clients and hold ourselves accountable to high ethical standards.
We have partnered with some innovative technology suppliers to test and integrate cutting-edge tools to strengthen all our operations, in particular our control room operations. It is still a work in progress, but we are making progress, and we are committed to keep learning and growing.
Our entire KSS team, from leadership to frontline operations, has been on a journey of personal and professional growth over this time. With the help of an external facilitator, we have engaged face-to-face with many of our staff, aligned our strategies and grown as individuals and as a team, with the focus on delivering quality service to ensure client satisfaction.
KSS has recently launched our own App, which is fully integrated into the software platform used in our control room. Please click on this link below or scan the QR code in the image to download onto your phone.
https://onelink.to/knight_security
You might already feel the difference. We hope so. Because at KSS, people will always come first. We want to be the best at what we do, and we will be asking for your input in the next month or two. This is a work in progress, and we are not stopping at anything less than very satisfied staff and clients.
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