Eskom KwaZulu-Natal (KZN) has reported multiple power outages across the province following a bout of severe weather, including heavy rainfall, strong winds, and snowfall. The utility confirms that the adverse conditions have caused significant disruptions to the electricity supply in several regions.
Affected Areas
The areas currently impacted by outages include Empangeni, Melmoth, Inkosi Mtubatuba, Ulundi, Hluhluwe, Jozini, Nongoma, Eshowe, Bergville, Ladysmith, Ingagane, Paulpietersburg, Ixopo, Kokstad, Cedarville, Franklin, Umzimkhulu, Bulwer, Lamington, Harding, Ingeli, Paddock, Edendale, and Riverdale.
Restoration Efforts Underway
Eskom has deployed technical teams to attend to faults in accessible areas. However, the utility notes that many roads remain closed due to flooding and snow, making access to some affected zones impossible at this time. Technicians remain on standby and will attend to these areas as soon as they become reachable.
We understand the inconvenience and frustration this situation causes and appeal to our customers for patience and understanding as we work to restore power safely and as quickly as possible.
Safety First
Eskom has issued a strong warning to the public to treat all electrical infrastructure as live. Residents are urged to stay clear of fallen cables, damaged poles, or any exposed wiring, and to report such hazards immediately to local authorities or via Eskom’s reporting channels.
• MyEskom Customer App: available for download on Google Play and Apple Store:
• Alfred the Chatbot: https://alfred.eskom.co.za/chatroom/
• USSD platform: Simply dial *120*37566# on your phone and follow the prompts.
• Eskom Contact Centre: Dial 08600 ESKOM (37566).
- NEW: Alfred is now available on WhatsApp! Save the Eskom Share Call number 08600 37566 to your phone, open WhatsApp, and start chatting with Alfred. Whether you need help with your electricity supply or have account-related queries, Alfred is ready to assist you instantly.